Accounts Receivable Supervisor (Hybrid)

Accounts Receivable Supervisor

Locations: Colorado Springs, CO (Hybrid)

Why Ascend?

Come work for a company that is transforming the industry!

We are Eurofins Ascend Clinical, LLC., one of the highest volume clinical laboratories in the United States. With the use of the most advanced tools and technology, we process millions of tests each month. For over 30 years, we have been delivering industry-leading service and excellence in testing. At Ascend, we are relentless about innovation and growing to pioneer the future of clinical and environmental laboratory testing.

Ascend is unlike most companies, offering the discipline of a healthcare leader and the mentality of a tech startup. As a company that is on the leading edge, we are seeking individuals with a similar mindset who enjoy a dynamic, fast-paced environment.

Job Summary:

The Accounts Receivable Supervisor is responsible for the daily management of their assigned team. This position reports to the Manager of Accounts Receivable. They actively participate in on-going staff development and process improvement, serve as a subject matter expert, and provide all necessary training and guidance to front line staff. They assist with staff selection, coaching, counseling, and performance appraisals. They are responsible to ensure the team accomplishes all goals assigned while adhering to and complying with all policies, and procedures, and standards outlined by manager. Performs audits of all processes to validate accuracy and assists in maintaining a quality assurance program for their team.   

Responsibilities:

• Manage a team of approximately 7 A/R Specialists
• Ensures A/R team functions run smoothly by having the authority to plan, arrange and direct job assignments to accomplish the functions and responsibilities of the team
• Ensures staff can accurately and timely perform all phases of the accounts receivable life cycle within the constraints of the monthly accounting closing schedule
• Promotes teamwork by volunteering to assist team members when necessary or when time allows. Serves as a resource for questions and assists staff in researching complex issues. Assists manager in identifying trends by payors and/or facilities
• Assumes responsibility of role model and mentor by demonstrating a positive and professional image/attitude to include open communication, cohesiveness and a collaborated effort in all interactions
• Conducts random audits of accounts with a focus in quality assurance, compliancy, and appropriate conduct
• Maintains team policies, procedures, protocols and objectives.  Remains current on departmental changes requested by management. Stays current on rules, regulations, and guidelines of payors through research, seminars, and meetings as required
• Participates in the interview and selection process.  Assists management with orienting new personnel to the department and completes one-on-one training for job responsibilities.    Notifies manager of potential employee performance issues which might affect the team and require early intervention by management
• Takes part in testing and training of ongoing system conversions and upgrades. Displays thorough knowledge of all billing system functions to assist in problem solving and troubleshooting with staff members and technical resources. Provides input on system enhancements. Collaborates and works closely with Cash Posting Analyst and STARS System Administrator

Qualifications:

• At least 10 years of direct experience working a medical accounts receivable.  Previous work experience in multiple aspects of the revenue cycle is required to include: insurance verification, billing, collections, and denials management. 1 year of experience leading and overseeing the work of A/R staff
• Associates Degree or equivalent work experience
• Thorough understanding of both private and government insurance carriers with experience in managing denials and/or underpayment recoveries
• Experience with computerized billing systems and desktop software tools 
• Understanding and application of Medicare and Medi-Cal ESRD rules and regulations
• Demonstrates supervisory skills (Organizational, communication, etc.) 

Compensation:

- $53,000-$75,000

Benefits:

As a Eurofins employee, you will become part of a company that has received national recognition as a great place to work.  We offer excellent full-time benefits including comprehensive medical coverage, life and disability insurance, 401(k) with company match, paid holidays and vacation, personal days, and dental and vision options.

Ascend is an Equal Opportunity Employer - M/F/Disabled/Veteran

Eurofins Ascend Clinical, LLC is committed to promoting an equal employment opportunity workplace environment and is an equal opportunity employer. It is the policy of the company that all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, citizenship, pregnancy, genetic information (GINA), disability, military and/or veteran status, and/or any other status protected by applicable Federal, state, or local law.  The company’s policy is to recruit, hire, train, promote and administer all employment-related matters on the basis of an individual's qualifications, abilities and efforts without regard to protected status.